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Parent Portal Updates
The following enhancements have been made to the Parent Portal:
- Parent Portal accounts were previously deactivated when a student withdraws. A recent change allows accounts to remain active for an additional 30 calendar days from the date of withdrawal.
- When parents change their e-mail address, they currently have to re-provision their parent portal accounts, ie., re-establish their account under the new e-mail address and enter their students again. Effective March 28th, 2011, changing the e-mail address will not require re-provisioning. The new procedure will send an e-mail to the new e-mail address and the old e-mail address informing the parent that their user id (e-mail address) will now be their new e-mail address. They will use the same password as before and their students will remain active on the account. REMINDER, you will need to update your email at all schools where you have students.
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